How Linen Gallery increased marketing automation over 20 outlets in Singapore


Keto Indulgence

How Keto Indulgence increased Online and Offline (O2O) Customer Engagement
20 outlets

in Singapore.

About Keto Indulgence

Keto Indulgence is Singapore’s first 100% keto-friendly bone broth café, offering effortless meal plan subscriptions, delicious takeaways, and nourishing organic produce. Their dedication to health, best food quality and customer experience are what brings their customers back again. 

Advocado is extremely excited to work with Keto Indulgence to continuously delight their customers. See how Advocado’s technology helped Keto Indulgence grow their membership and delight existing customers regularly.

At a glance, Keto Indulgence was able to:

  1. Able to increase overall productivity as their previous customer database were manually managed

  2. Constantly engage existing customers with rewards and special birthday treats 

  3. Reward new customers with attractive welcome vouchers

The Challenge


Happy Sentiments

“Advocado is a fantastic CRM. With Advocado, we can constantly reward our existing customers and delight them even more.

We launched an all-time-favorite “Welcome Promotion” that attracted a lot of new member sign ups.

We got to build stronger, more personal relationships with our customers. Giving our customers the best possible service experience, on top of amazing food quality, is what Keto Indulgence is committed to.”

– Keto Indulgence Team –

The Results

With Advocado, Keto Indulgence saw an increase in footfall over the months. Further, over 20% vouchers were redeemed. 

Keto Indulgence is now able to enrol customers easily within 15 seconds with just a mobile number. The quick and seamless experience contributed to more membership sign ups. 

Moreover, Keto Indulgence can launch new promotions quickly with Advocado. They’re able to acquire new customers with free welcome vouchers, and reward existing customers with free drinks during their birthday month.


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